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Catalyse your

Conversions with

a Coverage Map

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Focus on your ISP business, and we will take care of the feasibility checker

Customised map to suit your brand

Easy set-up and integration

Connect your customer address with the correct network providers

Continuous updates

We build maps to indicate the latest network coverage. This gives you the ability to show potential customers the availability of coverage in specific locations, and ultimately convert those customers into clients

How do you work with us?

A dedicated team at 28East ensures that your feasibility checkers are always updated and available. Our feasibility APIs ensure the most accurate results, from coverage areas, fibre lines, pops, or line of sight

 

Use Cases

External on your website

Internal for your call centre

Developer access to API

Comparison of coverage footprints over time

Locations of feasibility searches over time

Bulk feasibility checks

Customised API for your network

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Trusted by

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catalytic
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See our Coverage Map in Action

  • Can we get an account with Google instead of swiping a credit card on a Google website?
    Yes, 28East is an authorised partner with Google for Cloud, Maps, and Workspace. We can create a sub-billing account with Google to invoice offline in South African Rands without registering a credit card.
  • Is there a service charge or markup for accessing this sub-billing account from 28East?
    No, there is no service charge or markup for access to a sub-billing account. The product price to Google is exactly the same as that of credit card billing.
  • What payment terms is 28East offering?
    28East gets 30 days from Google for settling invoices, and we’re passing those 30 days on to customers who settle invoices to our local FNB account.
  • Paying in South African Rand, what exchange rate is applied to my invoice?
    28East uses the spot rate as published by FNB - https://www.fnb.co.za/rates/ForeignExchangeRates.html - at the end of the month or beginning of the next month depending on the weekday. This rate is included in our Billing and Usage report shared every month.
  • Is 28East a local company?
    Yes, 28East is registered as a local company in South Africa, and we can gladly provide any required compliance documents (B-BBEE, Tax Clearance, etc.). So your procurement is considered a local one with a local supplier.
  • Do we need to make any code changes to use the new 28East billing account?
    No code changes are required. Your authorised user will simply need to link your current Google Cloud projects in the Console to the new 28East billing account. From the time of switchover, usage will be recorded on the 28East billing account.
  • Does 28East need access to our Google Cloud projects?
    No, 28East doesn’t require access to technical resources. Your project owners manage access to your projects and technical resources.
  • Can I manage or restrict my spend on Google Cloud / Maps Platform?
    Yes, there are multiple ways that usage can be monitored or restricted. The 28East team will gladly take you through measures such as: Creating budgets and alerts Setting up quotas on the API level Best practice for securing API keys Creating usage monitoring alerts
  • Is 28East actively monitoring my account?
    Yes, 28East provides another layer of “spike detention,” and we’ll notify you if we see anything unusual.
  • Is there any easy way to predict future costs?
    Yes, 28East has an online calculator that can be used to predict future cost scenarios. Volume discounts are automatically applied in the calculations.
  • Does 28East offer any services to ensure that our implementation is optimised?
    Yes, our Google-trained team is available to provide expert advice on implementing Google Maps Platform APIs. We can enter a separate agreement to suit your needs if more is required.
  • Will we still have access to the Google Cloud billing console?
    Yes, you can add all your Billing Account Administrators to the 28East billing account, and you will have access to all billing functionality.
  • Will we still have direct access to Google Support, or do we have to channel support through 28East?
    You will still have direct access to Google Support for all billing and technical support queries. Standard support includes 24x5 (weekdays from Monday 9 AM Tokyo time to Friday 5 PM Pacific time), excluding regional holidays for "service unusable" issues. However, 28East is available to assist with open support cases on your behalf - again, at no additional charge - and chances are good that 28East knows the answer before opening a support case.
  • How can we get 24/7 support for our critical workloads?
    Google Maps Platform Enhanced Support is a paid service that offers a one-hour initial response time for Critical Impact issues 24x7, escalation case privileges, investigation into more complex map data issues, and more. Let us know if you're interested in Enhanced Support.

FAQs

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